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FAQ

No, That’s A Lotta Hair is an online boutique.
Yes, in order to receive a successful order confirmation email; both addresses (shipping & billing) has to match. Please stay mindful if the shipping address is not the same as the billing address; your order WILL NOT CONFIRM. (No Exceptions)
Please allow 3-5 business days for your order to be processed. All orders received after 5PM CST will begin processing the next business day. Unfortunately, orders are not processed on weekends and holidays.
Of course, we would love to see your beautiful “Selfies.”
You can contact customer service by emailing contact@thatsalottahair.com. We make every attempt to respond to all inquiries within 48 business hours (Monday - Friday).

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